You are able to choose how you pay for your membership with us. A monthly direct debit can be set up with your bank. The payment will come out of your bank on the 1st working day of each month. Alternatively you can pay by quarterly payment periods in advance. Members choosing to pay by direct debit will pay their first month in advance and any pro rata for the month you join in. The collection from your bank will always be for the lessons to be taken in the next calendar month. This protects your place on your chosen lessons. If a direct debit is returned by your bank unpaid, we have the right under BACS regulations to re-present a request for this payment at any point but within one month of the original charge.

Money Back Guarantee is covered in our Cancellations and Refunds Policy Membership Holidays – ‘Freezing Your Membership’ As a benefit to membership, we offer the opportunity to temporarily suspend or ‘freeze’ your membership in the event of prolonged absence such as serious illness or injury. This benefit is for monthly direct debit  memberships only as we cannot hold lesson or course spaces open. This benefit is for full calendar months only and available for a minimum of 1 calendar month up to a maximum of 6 calendar months. It carries a reduced fee of £5.00 per member per month. Freezes can only commence after the first direct debit and pro rata payment has been taken. For GP referrals we are unable to freeze the initial 3 month subscription period. To activate this benefit, please contact the Membership Co-ordinator at the centre by 20th of the month to be effective the 1st of the following month, as you will need to sign to agree to the term of the freeze. At the end of the ‘frozen period’ your monthly direct debit will revert to the appropriate fee automatically, the signed agreement being your advance notice of the change.

Should your personal details change, please notify us immediately. The details we hold for you will be used to communicate electronically or by letter with you as per BACs regulations. You can notify us by emailing admin@tringsportscentre.org or in centre. Prices Prices may be reviewed at any point during your membership and we undertake to provide at least 1 month notice of any price change either by email where this exists, or by post. Disruption It may be necessary to undertake maintenance to the facility and its equipment at any time. Where we have to alter hours of business or change activity programmes, every attempt will be made to provide advance notice and to minimise disruption and inconvenience. Compensation in the form of use of pro rata refunds may be offered where disruption is set to continue for an extended period. Tring Sport & Leisure Ltd reserve the right to cancel any Booking(s) without prior notice if, in their ultimate discretion, Tring Sport & Leisure considers that the Facilities are unsafe or unplayable. In the event of any such cancellation, Tring Sport & Leisure Ltd will provide a Booking Credit for the full value of the Booking. Tring Sport & Leisure Ltd will not accept any further costs or liability for any consequential losses suffered by the Hirer due to any such cancellation. Conduct We expect our members to behave in a considerate manner and will not accept any aggressive or rude behaviour towards other members or our colleagues. We reserve the right to refuse admission for members behaving in such a manner. Membership Cards All customers are required to present their membership card on each visit to the facility. The card remains the property of  Tring Sports & Leisure Ltd. In the event that you lose your card, a replacement will be made available at a nominal charge. The card may only be used by the person to whom it has been issued. Personal Property, Injury, Illness and Death Subject to the final paragraph of this section, we will not compensate you for any loss or damage you may suffer where the same is attributable to: Nothing in these terms and conditions is intended to limit or exclude our liability for death or personal injury caused by our negligence or  fraud, fraudulent misrepresentation or any other liability which cannot be excluded by law.